CONTACT FORM

Contact

Schedule: Monday - Friday / 09:00 - 13:00

For better follow-up, we recommend that you send us your question or after-sales complaint via the contact form.
It is also possible that your answers are in our FAQs.

HYDRAO - SMART AND BLUE
12 rue Ampère, Bâtiment A201
38000, GRENOBLE

Schedule

Monday - Friday / 09:00 - 13:00

Email

sav@hydrao.com

Phone

07 68 33 85 70

Frequently asked
questions

The volume thresholds and associated lights are pre-programmed.

The colours change every 10 litres, flashing red once 40 litres have been used. 

However, these thresholds can be customised by setting the reference shower in the application.

To begin with, make sure the shower tap is turned off (you don't need to turn the water off). 

Then unscrew your old shower head from the flexible hose. You can use a spanner or pliers to do this (but be careful not to over-tighten the plug on the flexible hose to avoid damaging it)!

Before fitting your new showerhead, make sure there is a silicone seal between the shower hose and the showerhead, and add one if there isn't one. You can then screw your new shower head onto the flexible hose. Once again, after a few turns by hand, don't hesitate to use a spanner or pliers, without using too much force. 

To avoid any unpleasant surprises, we recommend that you carry out a test by opening the tap and checking that the fitting is not leaking.

Every month, rub the shower pins with your finger to remove limescale and check that the grille seal and flow restrictor are not blocked.

Delivery takes a maximum of 3 to 4 working days in France. 

Our products come with a 2-year guarantee.